Refund and Returns Policy

This policy applies to the flights over the Nazca Lines, packages and land tours booked with Nazca Lines Flights. It is the same cancellation policy published on each tour page.

Flights, packages and land tours

Tour Date Change Policy:

You have the flexibility to change the date of your tour with ease, provided that you make the request at least 5 days in advance.

No charges will be applied for rescheduling within this timeframe.

Cancellation Policy:

If there’s no choice but to cancel, please be informed of any related fees.

Please notify us at least 7 days before the scheduled tour date to avoid any significant charges.

In such cases, only an administration fee of 10% will be deducted from the total amount paid.

Last-Minute Cancellations:

We regret to inform you that last-minute cancellations are not accepted.

No Shows:

In the event of a no-show, where a customer fails to appear for the tour without prior notice, a 100% cancellation fee will be levied, and no refunds will be issued.

Nazca Lines Flight from Lima

For the flight departing from Lima, date changes must be requested at least 15 days in advance, and cancellations must be notified at least 30 days before the scheduled tour date. In such cases, only an administration fee of 10% will be deducted from the total amount paid. Last-minute cancellations are not accepted and no-shows are charged 100% of the price.

How to request a change or a refund

Write to us on WhatsApp at +51 941 695 002 or by email at [email protected], including your booking number and the name of the main passenger.